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Identity and contact details of the data controller


The web site (the “Site”) is operated by Maison Avaza , having its registered office at Sportstraat 12-2 Amsterdam, Netherlands , registered with the Registry of Commerce of Amsterdam. In its capacity of data controller for the purposes of applicable data protection laws and regulations.

Data processed, legal basis and purposes of the processing

Your Data shall be collected in order:

- to answer your questions sent via the “Contact us“ form;

- to enable you to create a “your account“ personal space and thereby purchase our products online;

- to manage any orders that you may place online and their delivery as well as the applicable warranties;

- to ensure the security of your online transactions, to prevent fraud and payment defaults (see our T&Cs for more details);

- to manage and optimize the customer relationship;

- subject to your consent: to send you information about our offers, news and events (newsletters, invitations and other publications);

- to make statistics

The Data that is indispensable for Maison Avaza to fulfill the purposes that are described above is marked with an asterisk on the various pages of the Site. Should you not fill in these mandatory fields, Maison Avaza may not be able to take care of your demands and/or to provide you the requested products and services. Other Data is purely optional and allow us to know you better and to improve our communications and services accordingly.


Recipients of the Data

Your Data shall be processed by Maison Avaza. It shall not be transferred or made accessible to any third party apart from (i) possible subcontractors of Maison Avaza (carriers, providers of hosting and maintenance services of the Site, payment and fraud management service providers, etc.), for purely technical and logistical reasons, and (ii) in case of a re-organization of our Maison, including total or partial transfer of assets, merger, takeover, de-merger, and in general any re-organization operation.

Finally, Maison Avaza may disclose your Data to third parties if such disclosure is required by law, by a regulatory provision or by a court ruling, or if this disclosure is necessary to ensure the protection and defense of its rights.


Transfers of Data abroad

The recipients of your Data may be located abroad, including outside the European Economic Area. Any transfer of your Data outside the European Economic Area shall only take place subject to appropriate safeguards being in place, such as contractual safeguards, in keeping with applicable data protection laws and regulations.

A copy of the safeguards implemented by Maison Avaza may be obtained by sending a request to Maison Avzaza

Your rights

In accordance with applicable data protection laws and regulations, you have a right to request access to, rectification of your Data, or restriction of processing, and to object to said processing, as well as the right to data portability to the extent applicable. You can also oppose the use of your Data to build up your client profile; in this case you will no longer benefit from customized offers or services. These rights may be exercised directly with Maison Avaza by contacting us  at (or by sending a letter by regular post to Sportstraat 12-2 , 1076TV Amsterdam, The Netherlands . You may be asked for proof of identity. Moreover, you may request at any time that we stop sending you information about our offers, news and events by using the hypertext link earmarked for that purpose in each e-mail that we send you. You can also contact us by regular post by writing to Sportstraat 12-2 , 1076TV Amsterdam, The Netherlands.


Retention period of your Data

The Data that is collected and processed under the “Contact us” section shall only be kept throughout the duration of the processing of your request. It shall be deleted thereafter.

Should you decide to create a client account, your identification Data shall be kept for as long as your account is active and you do not close it. You may close your account at any time. Your request shall be taken into consideration immediately, or in case of any pending order, as soon

as it shall have been executed in full. Should your account remain inactive for five (5) years, Maison Avaza shall contact you to find out whether or not you wish to maintain your account. Should you not wish to maintain it, your account shall be closed and your Data shall be destroyed.

The Data concerning your orders shall in principle be kept by Maison Avaza for a period of time that does not exceed the applicable statutory limitation periods. This Data may however also be viewed from your client account as long as the latter remains active. Upon closure of your client account, this Data (i) shall be archived for accounting and evidential purposes for the above mentioned statutory limitation periods, or (ii) shall be destroyed if these periods have expired. Your bank account Data shall be kept secure for the duration that is needed for the confirmation of your order and its payment and shall then be immediately destroyed. In case of a payment default, your Data shall be kept throughout the duration of the management of the incident, and thereafter for a period of three (3) to five (5) years depending on the seriousness of the incident.

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